Doing what really matters in social care in Wales - how do we make it happen together?

This September (21st to 25th), fifteen members of the public will come together online to respond to this question.  They will hear from speakers discussing a range of topics, ask questions and then produce a series of recommendations that will be presented to Welsh Government and shared publicly.

MtM conducted its first Citizens’ Jury in 2018, producing fifteen recommendations that were fully, or partially, accepted by Welsh Government, and we’re really excited to build on the success of that work with Citizens’ Jury 2020.

We have already chosen the Jurors for 2020, but there are still opportunities for you to get involved with the Citizens' Jury.  We would like to show the Jury videos of what life is really like for people who use care and support services, and people who are unpaid carers.  We also want people to watch and contribute to the live, online sessions during the Citizens' Jury.  If you would like to be involved, there is more information below.


Citizens' Jury 2020

Citizens' jury

Citizens' Juries are a well-established method of engaging with people about a policy issue or on a topic of public importance.  We ran our first one in 2018, looking at what really matters in social care, and want to build on the success of that event with this autumn’s Citizens’ Jury.

An incredible 125 people registered their interest in being a Juror, and from them we have randomly selected fifteen to form the Jury.  Those individuals come from across Wales and are broadly representative of the wider population. They did not need to have any prior knowledge of care and support services or of being a carer, and will be supported throughout to understand the issues being discussed.

In September, our Jurors will gather online to listen to information from a range of speakers, ask them questions and discuss key issues relating to care and support services and being an unpaid carer.  

On the final day they will produce a series of recommendations, reflecting what they’ve heard during the week, which will be presented to Welsh Government and shared publicly with people and organisations across Wales.  

A 'Day in the Life of' videos

Citizens' jury

A vital component of the Citizens’ Jury programme will be highlighting the day-to-day experiences of people who use care and support services, and people who are unpaid carers.  

We want our Jurors to understand the breadth, complexity and variety in people’s experiences, and for them to understand more about what makes things easier, and what makes things harder.

We are looking for people to make short videos about a day in their life that we can show as part of the Jury.  We are interested in what a typical day consists of, the factors that make it easier or more enjoyable, and the things that make it harder. 

You can film any aspect of your day that you think it would be useful for our Jury to know about. It would though, be very informative for the Jurors to know about such things as aids and equipment that you use; people you interact with; making appointments; or going out. 

You can find out more about this by clicking the button below.

Live sessions

Time credits

We will be live-streaming a number of the sessions throughout the week of the Jury and will be posting here, and on social media, about how you can watch these sessions, leave comments and contribute to the conversation.

As the programme is developed we will release details so you know who to expect to see talking to our Jurors and where you can watch sessions.  

We will post updates here and on Twitter and our Facebook page.  Please follow, share and like:

• @mtmwales

If you know anyone who could make a ‘Day in the Life of’ video for us, please ask them to get in touch with Katie to find out more - / 07964 407 739.





Citizens' Jury 2018 - What really matters in social care to individuals in Wales?  

In September 2018 our Jurors produced 15 recommendations as part of their response to this question.  The recommendations were based on the information that was shared with them over three days from a variety of individuals from across the social care sector.

Their recommendations included that people approaching the social care system should receive support from an impartial, well-trained and knowledgeable key worker; that carers must be recognised, supported and valued as the vital assets they are; that co-production needs to be defined and embedded as a practice that everyone understands and that statutory bodies should provide clear information about their services that anyone can understand.

They also made recommendations about technology, tendering and commissioning processes and greater recognition for frontline workers. In January 2020, Welsh Government published their formal response to these recommendations, accepting 14 of the 15, and partially accepting the 15th.







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